Tencent Digital (Wu Bin) This afternoon, ATL, the Samsung cell-phone battery supplier, posted on its official website that the main reason for the Note7 mainstream explosion was not the battery itself but the external factors that caused the fever to cause the cell phone to explode.
After 2 hours, Samsung China also issued a statement through the official channel, saying that Samsung had discovered that the product was damaged due to external heating after recycling and product testing and analysis of the explosive cell phone. Samsung also showed its attitude and attached great importance to this. Incidents.
It is not difficult to see from the two statements that Samsung and its cell phone battery supplier ATL both seem to point to the factor of pointing the spate of the Blue Note 7 explosion on September 18 to the outside of the mobile phone.
At present, Samsung has already recalled 1858 mobile phones that were sent before September 1. Officially confirmed that these mobile phones have battery design defects and are recalled. Samsung, the retail version of mobile phones released after September 1, said that there is no problem and will not do a recall.
In the aftermath of the explosion, some media revealed that JD.com urgently suspended the online sale of Note7. However, JD.com insider claimed that Note7 did not perform shelf disposal. It was only temporarily sold out, and the sales of Note7's mainstream products are still in the process. Work properly.
JD.com also issued a statement later, saying that Samsung's Note7 has no stock due to lack of inventory in the region, and has nothing to do with Samsung's licensed Note7 bombings, nor did it deal with the phone.
For ATL's statement, click on "God reverse!" ATL said that Samsung Note7 is the first bombing is caused by external causes "view.
With Samsung statement
September 19, 2016
Samsung Electronics paid close attention to the recent Note 7 burning incident. On September 18, regarding the incidents reported by Chinese media, we conducted a detailed analysis of the product through the Samsung Electronics Research Institute and Quality Inspection Department. The test results showed that the product was damaged. External heating causes.
Samsung Electronics upholds the concept of consumers' rights and interests and attaches great importance to this incident.
At the same time, Samsung Electronics will continue to develop and design products and services that meet the needs of Chinese consumers and provide Chinese consumers with the best product experience.
China Samsung Electronics
September 19, 2016
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