The Japanese and Korean markets are always more resistant to foreign mobile phone products, but under the strong offensive of the Apple iPhone, the two have "fallen in" one after another. According to the latest report from the market survey agency Quality InSights, Apple has replaced Samsung as the most satisfied smartphone manufacturer in South Korea.
Quality InSights surveyed a total of 44,168 South Korean smartphone users. The main problem was satisfaction with mobile phone performance and manufacturer after-sales service within a year. In the end, Apple ranked first with 52%, leading Samsung by 2 percentage points, while LG ranked 46 % Ranked third.
The survey shows that South Korean users are very satisfied with the repair speed of Apple's iPhone, and the iPhone's repair rate is also the lowest.
Such a report appears when the Galaxy S4 is mass-produced and the new iPhone is not yet released. I do n’t know what Samsung will feel like.
In fact, in many places in the smartphone satisfaction survey, the Apple iPhone is often ranked first, or very close to the top of the list, often with great advantages, and even raised the overall level of the smartphone industry.
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